User Experience & Interface Design  ·  System Integration  ·  Web Development

A self-serve one-stop portal.

The VivoCity Tenant Portal is a customised web application which includes Operational, Finance, Retail Design, Marketing and IT functions. Aimed at allowing tenants to self-serve, we digitised previously manual submissions which resulted in an efficient and productive process.

With a multi-user permission framework, it enforced accountability by having an audit trial for most activity on the portal.

Customised workflows are developed depending on the business requirements, which allow exchanges between tenants and mall management to be reviewed and approved.

The portal is also integrated with external systems such as CRM, Website, E-Directory and Mobile Apps.

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